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Rules and procedures for acceptable content, moderation practices, and handling of illegal or prohibited user-generated content under the Digital Services Act.
Effective Date: July 26, 2026
This Content Moderation Policy (this “Policy”) describes how Graphical Playground (“GP” or “Graphical Playground”) moderates user-generated content on GP Community, the forum, project submissions visible to other users, and any other part of the GP Platform where you can post, comment on, or share content (together, the “User Content” and, together with the websites and the GP Platform, the “Services”). This Policy operationalizes the Acceptable Use Policy and applies in addition to it. Capitalized terms not defined in this Policy have the meaning given to them in the Terms of Service.
GP provides this Policy in accordance with Regulation (EU) 2022/2065 (the “Digital Services Act” or “DSA”) and Article 6 of French Law No. 2004-575 of 21 June 2004 for confidence in the digital economy (the “LCEN”). GP qualifies as a micro or small enterprise within the meaning of Article 19 of the DSA and is accordingly not subject to the obligations set out in Articles 20, 21, 22, and 24 of the DSA. GP nonetheless provides an internal complaint and appeal mechanism as a matter of good practice, as described in Section 6 of this Policy.
1.1. You may not post, upload, or share User Content that:
(a) is illegal under applicable law, including content that infringes a third party’s intellectual property rights, defames a person, or constitutes unlawful hate speech, harassment, or incitement to violence;
(b) depicts or sexualizes minors in any way, which GP reports to the relevant authority, including the Internet Watch Foundation or the Plateforme d’Harmonisation, d’Analyse, de Recoupement et d’Orientation des Signalements (PHAROS), and removes immediately upon detection or notice, without prior warning to the poster;
(c) contains malware, exploit code intended to compromise another user’s device or account, or instructions for circumventing GP’s authentication or billing systems;
(d) shares an answer key, solution file, or other material intended to let another learner pass a certification assessment without doing the underlying work, which undermines the integrity of GP’s certification described in the Refund Policy;
(e) impersonates GP, a GP contributor, or another user, or misrepresents your affiliation with GP;
(f) constitutes spam, including repeated unsolicited promotional posts or automated bulk messaging; or
(g) violates the Acceptable Use Policy.
1.2. Content that is merely critical of GP, the engine, the curriculum, or another user’s work is not prohibited by this Policy. Good-faith critique, bug reports, and technical disagreement are welcome on GP Community.
2.1. Reporting Content. You may report User Content you believe violates this Policy using the report function next to the content, or by emailing moderation@graphical-playground.com. A report should identify the content by URL or location, explain why you believe it is illegal or violates this Policy, and include your contact details, in accordance with Article 16 of the DSA.
2.2. Copyright Reports. Reports alleging copyright or trademark infringement are handled under the Copyright Takedown Policy rather than this Policy.
2.3. Acting on Reports. Upon receiving a report, GP will assess it in a timely, diligent, non-arbitrary, and objective manner, as required by Article 16(6) of the DSA. Content that is manifestly illegal, such as content described in Section 1.1(b), is removed immediately. Other reports are reviewed by a human moderator, generally within five (5) business days.
2.4. Statement of Reasons. Where GP removes, restricts, or demonetizes User Content, or suspends or terminates an account because of it, GP will provide the affected user with a statement of reasons in accordance with Article 17 of the DSA, including the factual and legal basis for the decision, the type of measure taken, and how to appeal it under Section 6 of this Policy. GP is not required to provide a statement of reasons where the content is deceptive high-volume commercial content or where a legal obligation prohibits GP from notifying the user, consistent with Article 17(3) of the DSA.
3.1. GP may use automated filtering, keyword detection, and human review to identify content that likely violates this Policy before it is reported, particularly for the content described in Section 1.1(b) and (c). Automated detection does not replace human review before an account is suspended or terminated, except where content is manifestly illegal.
4.1. Depending on the severity and recurrence of a violation, GP may take one or more of the following actions: (a) remove or restrict visibility of the content; (b) issue a warning to the account; (c) temporarily suspend posting privileges or the account; (d) permanently terminate the account, consistent with Section 8.2 of the Terms of Service; or (e) report the content to law enforcement or another competent authority where required or appropriate.
4.2. GP applies these actions consistently based on the nature and severity of the violation rather than on the identity of the person posting the content.
5.1. GP tracks confirmed violations of this Policy at the account level. An account that accumulates repeated, confirmed violations, or misuses the reporting mechanism in Section 2.1 by submitting manifestly unfounded reports, will be suspended or terminated, in accordance with Article 23 of the DSA.
6.1. If GP removes your content or takes action against your account under this Policy, you may appeal by emailing moderation@graphical-playground.com within thirty (30) days of the decision, explaining why you believe the decision was incorrect. A moderator who was not involved in the original decision will review the appeal and respond within fourteen (14) days.
6.2. If your appeal is unsuccessful, you retain the right to pursue any judicial remedy available under applicable law, including before the competent courts of Lyon, France, in accordance with Section 9.11 of the Terms of Service.
7.1. GP may update this Policy from time to time. GP will post the most current version at graphical-playground.com/legal/content-moderation-policy and will provide reasonable advance notice of any material change, consistent with Section 9.1 of the Terms of Service.
Graphical Playground
c/o EPITECH Lyon
2 Rue du Professeur Charles Appleton
69007 Lyon, France
Email: moderation@graphical-playground.com